Privacy Policy
Privacy Policy – artfrombali.com
1. Introduction
We at artfrombali.com, operated by Dahler Vending (“we”, “our”, “us”), respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
2. Data We Collect
We may collect the following information:
- Identification data: name, address, phone number, email.
- Order data: products purchased, payment details (via secure payment providers).
- Technical data: IP address, browser type, device type, and cookies.
- Communication data: emails, messages, or customer service inquiries.
We do not store your full payment details (credit card numbers, PayPal credentials).
3. Purpose of Processing
We process your personal data for the following purposes:
- To process and deliver your orders.
- To handle payments securely.
- To provide customer service and support.
- To comply with legal obligations (e.g. tax and accounting requirements).
- To improve our website and services.
- With your consent, to send newsletters or marketing updates.
4. Legal Basis for Processing
We process your data based on:
- Contract: to fulfill your purchase.
- Legal obligation: for tax/accounting compliance.
- Legitimate interest: fraud prevention, website improvement.
- Consent: for newsletters and marketing communication.
5. Data Sharing
We only share your data with third parties necessary for our operations:
- Shipping and logistics partners (to deliver orders).
- Payment service providers (to process transactions securely).
- IT service providers (hosting, analytics).
- Authorities if legally required.
We do not sell your data to third parties.
6. Data Retention
- Order-related data is kept for 7 years in accordance with tax law.
- Customer service communications are kept for up to 2 years.
- Marketing/consent data is kept until you withdraw consent.
7. Your Rights (GDPR)
As a user in the European Union, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing.
- Request a copy of your data (data portability).
- Withdraw consent at any time.
Requests can be sent to: info@artfrombali.com.
8. Cookies
Our website uses cookies to ensure functionality and improve your browsing experience.
- Essential cookies: required for orders and secure login.
- Analytical cookies: to improve website performance.
- Marketing cookies: only with your consent.
You can manage or disable cookies in your browser settings.
9. Data Security
We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
10. Contact
If you have questions or complaints about this Privacy Policy, please contact us:
Dahler Vending
Trading as: artfrombali.com
Address: The Netherlands, De veenkampen 7-II Emmen, 7822 GN
Email: info@artfrombali.com